Frequently Asked Questions
General
What services does Elegant offer?
We offer a comprehensive range of digital services, including WordPress web design and development, mobile app development (Android & iOS), search engine optimisation (SEO), website speed optimisation, website maintenance, social media marketing, LinkedIn management, content marketing, email marketing, branding, graphic design, and real estate marketing. Our solutions are tailored to help businesses grow, improve online visibility, and achieve measurable results.
Where is Elegant located?
Elegant is based in Sri Lanka, but we serve clients worldwide.
How do I get started with Elegant?
Simply reach out to us through our contact form, email, or phone. Share your requirements, and we’ll guide you through the process.
Digital Marketing
What social media marketing services do you provide?
We manage social media platforms, create engaging content, run ad campaigns, and help grow your online presence organically and through paid strategies.
Do you offer SEO services?
Yes, our SEO services include on-page optimization, keyword research, backlink building, and analytics to boost your website’s visibility on search engines.
Can Elegant help with branding?
Absolutely. We craft compelling brand identities, including logo design, brand guidelines, and messaging strategies that resonate with your target audience.
Website Maintenance
Do you provide ongoing website maintenance?
Yes, we provide ongoing WordPress website maintenance services to ensure your website remains secure, up to date, and performing efficiently. Our maintenance includes updates, security monitoring, performance optimisation, and technical support to keep your site running smoothly.
Can you fix issues on my existing website?
Certainly. Our team can diagnose and resolve technical issues, enhance speed, and improve overall performance.
Support
Will I get support after my project is completed?
Yes, we offer post-project support to ensure you’re fully satisfied and to address any questions or concerns you may have.
How can I contact Elegant for support?
You can reach us via email, phone, or through our website’s contact page.
Website Design & Development
What type of websites can Elegant create?
We design and develop a wide range of WordPress websites, including eCommerce platforms, corporate websites, business websites, blogs, and portfolio sites. Each website is custom-built to match your brand identity, ensuring high performance, scalability, and a seamless user experience.
Do you offer custom website design?
Yes, we specialize in creating custom websites that align with your brand’s vision and goals.
Will my website be mobile-friendly?
Absolutely. All our websites are designed to be fully responsive, ensuring they look great on all devices.
Can you redesign my existing website?
Yes, we can revamp your website to improve its aesthetics, functionality, and performance.
How long does it take to build a website?
The timeline depends on the complexity and features of the website. Typically, most projects are completed within 4–8 weeks.
Do you provide e-commerce website development?
Yes, we specialize in building robust and user-friendly e-commerce websites with secure payment gateways, inventory management, and other essential features to support your online store.
Mobile App Development
Can you develop apps for both Android and iOS?
Yes, we develop high-quality mobile applications for both Android and iOS platforms tailored to your business needs.
Do you provide app maintenance and updates?
Yes, we offer ongoing maintenance and updates to ensure your app runs smoothly and stays relevant.
Pricing & Payments
How much do your services cost?
Our pricing depends on the scope and complexity of your project. Contact us for a personalized quote.
What payment methods do you accept?
We accept payments via bank transfers and direct deposits only.
General
What services does Elegant offer?
We offer a comprehensive range of digital services, including WordPress web design and development, mobile app development (Android & iOS), search engine optimisation (SEO), website speed optimisation, website maintenance, social media marketing, LinkedIn management, content marketing, email marketing, branding, graphic design, and real estate marketing. Our solutions are tailored to help businesses grow, improve online visibility, and achieve measurable results.
Where is Elegant located?
Elegant is based in Sri Lanka, but we serve clients worldwide.
How do I get started with Elegant?
Simply reach out to us through our contact form, email, or phone. Share your requirements, and we’ll guide you through the process.
Website Design & Development
What type of websites can Elegant create?
We design and develop a wide range of WordPress websites, including eCommerce platforms, corporate websites, business websites, blogs, and portfolio sites. Each website is custom-built to match your brand identity, ensuring high performance, scalability, and a seamless user experience.
Do you offer custom website design?
Yes, we specialize in creating custom websites that align with your brand’s vision and goals.
Will my website be mobile-friendly?
Absolutely. All our websites are designed to be fully responsive, ensuring they look great on all devices.
Can you redesign my existing website?
Yes, we can revamp your website to improve its aesthetics, functionality, and performance.
Digital Marketing
What social media marketing services do you provide?
We manage social media platforms, create engaging content, run ad campaigns, and help grow your online presence organically and through paid strategies.
Do you offer SEO services?
Yes, our SEO services include on-page optimization, keyword research, backlink building, and analytics to boost your website’s visibility on search engines.
Can Elegant help with branding?
Absolutely. We craft compelling brand identities, including logo design, brand guidelines, and messaging strategies that resonate with your target audience.
Mobile App Development
Can you develop apps for both Android and iOS?
Yes, we develop high-quality mobile applications for both Android and iOS platforms tailored to your business needs.
Do you provide app maintenance and updates?
Yes, we offer ongoing maintenance and updates to ensure your app runs smoothly and stays relevant.
Website Maintenance
Do you provide ongoing website maintenance?
Yes, we provide ongoing WordPress website maintenance services to ensure your website remains secure, up to date, and performing efficiently. Our maintenance includes updates, security monitoring, performance optimisation, and technical support to keep your site running smoothly.
Can you fix issues on my existing website?
Certainly. Our team can diagnose and resolve technical issues, enhance speed, and improve overall performance.
Pricing & Payments
How much do your services cost?
Our pricing depends on the scope and complexity of your project. Contact us for a personalized quote.
What payment methods do you accept?
We accept payments via bank transfers and direct deposits only.
Support
Will I get support after my project is completed?
Yes, we offer post-project support to ensure you’re fully satisfied and to address any questions or concerns you may have.
How can I contact Elegant for support?
You can reach us via email, phone, or through our website’s contact page.
